In the market for construction software?
Good chance if you're reading this you are, and you're waiting for the pitch. Not now. This is more of a "buyer beware" article.
And the story goes like this...
We get lots of folks coming to BuildIT. We are easily found, have been for over a decade. If you are looking for construction scheduling software, you will find BuildIT. As did "Joe" (yup, name changed out of respect for privacy). Joe had been using Super Software (not their real name, but it would suit them just fine) for the past year. Spent around a grand. And it didn't perform. Nor did their team perform when Joe kept calling and asking for bugs to be fixed.
Joe put me on to Super Software - I had never heard of these guys. Sotware companies like this have come and gone over the years, it's hard to keep track of the ones that fail. But the more I delved into Super Software's website, the more I thought I should sound the alarm... and do my part to get the word out for folks like you doing their research.
We've been around since 2000, so we (as my kids would call me) are OLD. It took us about 2 years just to get a product on the market. And that product was "cloud based" from day 1... before the word "cloud" was hip.
Super Software was "founded" just a few years ago. That means that they started the company... then started to build something. And what I love about America and the Internet, is anybody can start something, then make outrageous claims about "being the best" or "being the first"... and nobody can stop you. Anybody can throw a website up, add stock photos, which you'll find everywhere online (yes, those photos of smiling girls with headsets on, and men in dress shirts wearing hardhats do NOT work for Super Software, and the smiling couple looking over a set of plans are NOT their customers).
Fortunately if you dig around, you can find a few red lights that should send you running in the opposite direction. Here are a few I found, and you'll find them on other sites as well:
1. When someone says they are the "first cloud construction platform" and they've only been in existence this decade, then they are about a decade late to the party. Like BuildIT, there are many cloud construction platforms on the market today. Your job is to find the best fit for your company while avoiding becoming a "beta tester" for software that still is in its infancy and will need a few years to either grow up, or crash and burn (and take your data with it !).
2. When a software company claims to be the "best", "best of breed", "perfect tool", or "voted #1 software on the planet" - quite frankly, they're not, and never will be. And you can prove it by test driving their software "without obligation" (that means, don't pay a dime) until you are either ready to risk being one of their beta testers, or concede that going with the tried and tested guys will be a better bet for your business.
3. When a software company has links on their website that are broken, blank pages, pages with "coming soon", server application errors, stock photography, no fixed company address, and a Twitter account that is just a shameless self promotion of their software system, those should send you packing right away.
4. If you are reading text on their website, and after a few minutes, you feel like you're reading the same thing over and over again... like this: "our cloud based construction management software is the greatest construction management software for construction managers that want to manage their construction projects with construction management software that works", and you see buzz words scattered all over their site... well, they are more interested in getting Google's attention than yours.
The unfortunate thing is, they got Joe's money and they will get Tom, Dick and Harry's at some point.
Hang on to your wallet, and make sure you compare and contrast options. Get referrals. Get an understanding of who is behind the company. And make sure they have your back and are there to help you succeed with their system. Don't pay for what you'll never use - determine what you need to grow your business/solve your problem... and go after it with surgical precision.
Now for the pitch. Call me - I'm one of the owners, and one of the veterans in the construction software space. Let's see what we can do to help you out.
1 866 585 5050 ext 1